Support / Help Centre

Frequently Asked
Questions

Everything you need to know before buying authentic national team & pro elite kit from Elite Athletics Clothes.

01Are your national team and pro athlete kits authentic?

Yes — authenticity is the foundation of everything we do. Every piece of national team kit and pro elite gear is individually inspected before it is listed. We source directly from professional athletes, national teams, and verified contacts inside the athletics world. We never sell replicas or unauthorised reproductions under any circumstances.

02Where does Elite Athletics Clothes source its gear?

Our inventory comes directly from professional track-and-field athletes, national athletics programmes, and elite training camps. Many pieces are Nike Pro Elite, adidas, ASICS, Puma, New Balance and NN Running — the same competition kit worn at world championships and major marathons. These are genuine competition pieces, not retail products. Browse by brand or national team.

03Are the items brand new or worn by athletes?

It varies by piece. Some items are new and unworn; others show signs of use. Read the description, condition notes and photos for the item you want. If its condition is not specified or you need more detail, contact us before ordering.

04What condition are athlete-worn pieces in?

Every athlete-worn item is cleaned, inspected and graded before listing, and any signs of wear are photographed and described honestly on the product page. Because these came from elite competition and training environments, light wear is part of the story — you are buying provenance and history, not a factory-fresh retail garment.

05How do I choose the right size?

Choose an available size on the product page and check its Size & fit section. Brand size charts show body measurements, not the measurements of the garment itself. For measurements of the exact piece, contact us before ordering so you can compare it with a similar garment you already wear.

06How much does shipping cost and how long does delivery take?

Shipping is free worldwide on orders over €150. Under that, it is a flat €15 worldwide, always shown at checkout before you pay. We process and dispatch orders within 1–3 business days — full estimated timeframes are on our Shipping Policy page.

07Do you ship internationally and worldwide?

Yes. We ship worldwide from Switzerland, tracked, and shipping is free on orders over €150. Wherever you are, we will do our best to get your order to you safely and efficiently — see our Shipping Policy for details on coverage.

08Will I pay customs or import duties?

We dispatch from Switzerland, which is outside the EU customs union, so import VAT, duties or a carrier handling fee may apply on delivery — including on orders delivered inside the EU. They are set by your local customs authority and carrier, not by us, and are separate from shipping: free shipping over €150 covers transport only. If you are unsure about your region, contact us before ordering and we will advise.

09How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can follow your parcel. If you have not received a tracking update within 5 business days of placing your order, please get in touch and we will chase it for you.

10What is your return policy?

You have 14 days from delivery to return a piece: unworn, unwashed and with the numbered authentication tag still attached. Return shipping is on you, unless the piece arrived damaged, incorrect or not as described. We cannot offer exchanges. If anything is wrong, please contact us as soon as possible and we will work to find a fair solution. Full terms are on our Return Policy page.

11Why are the items priced the way they are, and are they limited?

Prices reflect the rarity and provenance of each piece. Availability varies by product and size: some listings offer several sizes, while others have only one available. Check the size selector and stock status on the product page before ordering.

12Can I sell my elite or team-issued kit to you?

Yes — we are always interested in sourcing new pieces. If you are a professional athlete, or you have authentic competition apparel you would like to offer, please get in touch via our contact form or through Instagram. Tell us what you have and we will respond promptly.

13How can I contact Elite Athletics Clothes?

You can reach us through the form on our Contact page, via Instagram DM, or on WhatsApp during business hours. We aim to respond to every enquiry within 24–48 hours on business days.

Still have questions?

Get in touch

For any other questions, reach us directly and we'll get back to you within 24–48 hours on business days.

info@eliteathleticsclothes.com