At a glanceProcessing
1–3 business days
Rest of the world
7–21 business days
Shipping cost
Free worldwide shipping on orders over €150
Under €150: a flat €15 worldwide, shown at checkout before you pay. Customs duties and import taxes are separate and are not covered — see section 05.
Estimates from dispatch. Delivery times are not guaranteed and may vary with customs, local carriers and holidays.
01
Order processing time
Orders are usually processed and dispatched within 1–3 business days after payment confirmation. Once shipped, you will receive a dispatch confirmation email with your tracking information. Processing times may be slightly longer during busy periods, product launches, holidays or high-volume sales.
02
Worldwide shipping
We offer worldwide shipping to most countries, dispatched from our base in Switzerland. Shipping is free on every order over €150 (or the equivalent in the currency you are browsing in).
Under that amount, shipping is a flat €15, wherever you are. The exact cost is always shown at checkout, before payment.
Free shipping covers transport only. Customs duties and import taxes, where they apply, are separate — see section 05. If you are unsure whether we can ship to your country, contact us before ordering and we will be happy to help.
03
Tracked shipping
All orders are shipped with tracking. Your tracking number is included in your dispatch confirmation email. Please allow up to 24 hours after receiving it for the carrier's system to update, and follow the tracking link regularly to stay updated on your delivery.
04
Estimated delivery times
Rest of the world
7–21 business days
Delivery times are measured from dispatch and may vary depending on the destination country, local postal services, customs clearance, public holidays and other factors outside our control. These delivery times are estimates and not guaranteed.
05
Customs, duties & import taxes
Orders are dispatched from Switzerland, which sits outside the customs union of the European Union. Customs duties, import VAT or a carrier handling fee may therefore apply on delivery including on orders delivered inside the EU, depending on your country's regulations.
These charges are separate from shipping: free shipping over €150 covers transport, never customs. They are set by your local customs authority and carrier, and are the responsibility of the buyer. Élite Athletics Clothes is not responsible for customs fees, import duties, taxes or delays caused by customs procedures, and cannot predict or cover these costs. We recommend checking your local import regulations before placing an international order.
06
Lost, delayed or returned parcels
If your parcel appears significantly delayed, or the tracking has not updated within a reasonable timeframe, contact us and we will investigate with the carrier. In cases of confirmed loss, we will work with you to find an appropriate solution.
If a parcel is returned to us because of an incorrect address, a failed delivery attempt, refusal to pay customs fees, or failure to collect the parcel, the buyer may be responsible for any return shipping costs, reshipping fees or additional charges.
07
Incorrect shipping address
Please make sure your shipping address is complete and correct before placing your order. Élite Athletics Clothes is not responsible for delays, failed deliveries or lost parcels caused by incorrect or incomplete information provided by the customer. If you notice an error after ordering, contact us as soon as possible — we will do our best to update it before dispatch, but changes cannot be guaranteed once the order has been processed.
08
Secure packaging
We take care to pack every order securely so that your rare athlete-worn, team-issued or competition-used item arrives in the best possible condition. As many of our products are unique collectible pieces, we handle each order with special attention before dispatch.